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Frequently Asked Questions

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Why Choose Tsavers?

  • Licensed & Insured

  • Fast Online Quotes

  • Easy Online Payments

  • Same-Day Availability

  • Professional & Reliable

  • Residential & Commercial Services

  • Cleaning & Junk Removal In One Place

How do I get a quote?

Simply fill out our online quote form and upload photos of the area/items needing service. We will review everything and send your quote electronically.

Do I need to call to book?

No. Quotes, deposits, scheduling, and invoices can all be handled online for faster service.

Are online quotes final?

Online quotes are estimated based on the details and photos submitted. Final pricing may change if the condition, volume, labor, or scope differs upon arrival.

Do you require a deposit?

Yes. A small deposit is required to secure your appointment and goes toward your total service amount.

What payment methods do you accept?

We accept:

  • Debit/Credit Cards

  • Zelle

  • Cash

  • Online Invoice Payments

Do you offer same-day or next-day service?

Availability varies, but we do offer same-day and next-day appointments when available.

What areas do you service?

We service:

  • Davenport

  • Orlando

  • Kissimmee

  • Lakeland

  • Surrounding Central Florida areas

What cleaning services do you offer?

We offer:

  • Standard Cleaning

  • Deep Cleaning

  • Move-In/Move-Out Cleaning

  • Airbnb Turnovers

  • Apartment Cleaning

  • Office Cleaning

  • Trash Bin Cleaning

  • Add-On Services

What junk removal services do you offer?

We remove:

  • Furniture

  • Appliances

  • Mattresses

  • Household Junk

  • Garage Cleanouts

  • Construction Debris

  • Yard Waste

  • Bulk Trash

Do you haul away appliances?

Yes. We can remove and dispose of appliances including refrigerators, dishwashers, washers, dryers, and more.

How is junk removal pricing determined?

Pricing is based on:

  • Volume

  • Weight

  • Labor required

  • Accessibility

  • Type of material

  • Disposal fees

What if I have stairs or heavy items?

Additional labor fees may apply for:

  • Multiple flights of stairs

  • Heavy lifting

  • Long walking distances

  • Oversized items

Do I need to be home during service?

Not always. As long as we have access instructions and payment arrangements completed, service can usually be completed without you present.

Are you licensed and insured?

Yes, Tsavers Cleaning & Junk Removal is licensed and insured.

Do you take before and after photos?

Yes. Photos may be taken for quality control, documentation, and insurance purposes.

What is your cancellation policy?

We request at least 24 hours notice for cancellations or rescheduling. Deposits may become non-refundable for last-minute cancellations.

What happens after service is completed?

Once service is complete:

  • Final walkthrough/photos are completed

  • Remaining balance is collected

  • Receipt is sent electronically

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Additional FAQs

What is included in a standard cleaning?

Standard cleaning typically includes:

  • Dusting

  • Sweeping/Vacuuming

  • Mopping

  • Bathroom wipe-down

  • Kitchen surface cleaning

  • Trash removal

  • General tidying

Deep cleaning services and add-ons are separate.

What is included in a deep cleaning?

Deep cleaning may include:

  • Baseboards

  • Detailed bathroom scrubbing

  • Heavy buildup removal

  • Cabinet exterior wipe-down

  • Detailed kitchen cleaning

  • Extra attention to neglected areas

Pricing depends on condition and time required.

Do you bring your own supplies?

Yes. Our team arrives with standard cleaning supplies and equipment unless otherwise discussed.

Do you remove hazardous materials?

No. We do not remove hazardous waste including:

  • Chemicals

  • Paint

  • Biohazards

  • Needles

  • Asbestos

  • Fuel or oil

Can you remove items from inside the home?

Yes. As long as pathways are safe and accessible, we can remove items from inside homes, garages, apartments, storage units, and offices.

What if additional junk or cleaning is added upon arrival?

Additional labor, volume, or services requested after arrival may result in updated pricing before work begins.

What happens if my appointment window changes?

Traffic, weather, prior jobs, and disposal delays may occasionally affect arrival times. We will communicate updates as quickly as possible.

Are deposits refundable?

Deposits are generally non-refundable once scheduling is secured, especially for last-minute cancellations or reserved time slots.

How long does service usually take?

Service times vary depending on:

  • Property size

  • Condition

  • Volume of junk

  • Accessibility

  • Add-on services

Estimated timelines are provided when possible.

Can I schedule recurring cleaning services?

Yes. We offer:

  • Weekly

  • Biweekly

  • Monthly

  • Airbnb turnover scheduling

Recurring clients may receive discounted pricing.

Do you offer commercial services?

Yes. We provide office, rental property, Airbnb, and light commercial cleaning services.

Will pricing increase for excessive buildup or extreme conditions?

Yes. Excessive buildup, pet waste, smoke residue, excessive trash, bugs, or unsafe conditions may require additional labor charges.

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What if I am not satisfied with the service?

Please notify us within 24 hours so we can review and address any concerns appropriately.

Service Expectations

Please ensure the property has running water and electricity prior to service.

Excessive clutter, blocked areas, biohazards, infestations, or unsafe working conditions may prevent service completion or require additional charges.

Final approval pricing is confirmed onsite before major work begins.

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